Last Updated: June 2026

Data Controller

Lisa's Psychotherapy Space is the data controller responsible for the personal information collected through this website.

Information Collected

Name, email address, telephone number, information provided in enquiries, and limited website analytics data.

Important Information About Initial Enquiries

Please avoid including detailed sensitive personal information, medical information, or extensive personal history when using the website contact form or making an initial enquiry.

How Your Information Is Used

To respond to enquiries, arrange consultations, provide therapy services, manage appointments, maintain records, comply with legal obligations, and improve website performance.

Lawful Basis for Processing

Legitimate interests, contract, and legal obligation.

How Information Is Stored

Information may be stored securely through password-protected email accounts, secure electronic systems, encrypted devices, cloud services, and secure paper records where necessary.

Sharing Information

Information may be shared with professional supervisors, accountants, technology providers, insurers, and legal authorities where required.

Retention of Information

Enquiry information may be retained for up to 12 months. Client records are retained in accordance with professional, legal, and insurance requirements.

Your Rights

You have rights of access, correction, deletion (where applicable), restriction, objection, data portability, and withdrawal of consent where relevant.

Cookies and Analytics

This website uses cookies to improve functionality, enhance user experience, and understand how visitors use the website.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

Types of Cookies Used

• Essential cookies
  • Analytics cookies
  • Security cookies
  • Preference cookies

Managing Cookies

You can control or delete cookies through your browser settings.

Third-Party Services

External websites and services have their own privacy policies which should be reviewed separately.

Complaints

Concerns can be raised directly with the practice or with the Information Commissioner's Office (ICO).

Changes to This Privacy Policy

This policy may be updated periodically and the latest version will be available on the website.